MobileHelp is a medical alert system provider that offers in-home and on-the-go protection. Its cellular packages operate independently of a landline and use AT&T’s cellular network to provide coverage nationwide.MobileHelp’s cellular packages include a base station and one wearable help button. Some packages also offer activity monitoring and medication reminders.It offers in-home and on-the-go protectionMobileHelp offers a variety of plans for in-home and on-the-go protection. All of their devices use the AT&T 4G network and are Underwriter Laboratories (UL)-certified to ensure that your loved ones will receive reliable help when they need it. A push of a button on the mobile device or a portable base station will connect them to a live operator at a US-based call center. The operators also speak Spanish and have access to a free interpreting service for over 240 languages.MobileHelp has some of the fastest response times in the industry, with an average of 17 seconds.  Medical Alarms They also offer FDA-compliant equipment, a robust mobile network, and world-class monitoring centers. They have no long-term contracts and offer flexible monthly, quarterly, semi-annual, or annual payment options. They also provide a free lockbox to store keys outside the home, as well as a mobile app for caregivers and family members to monitor their loved ones. Dementia Devices It offers a touchscreen tablet as a base stationMobileHelp offers two medical alert systems that use a touchscreen tablet as the base station, including the Touch and the Duo. These devices run on AT&T’s nationwide cellular network and are designed to be used at home or on the go. The tablets are full of games, messages, and photos and include a personal help button with two-way audio. The company also offers a premium version with MDLIVE telehealth and fall detection.Unlike traditional landline systems, MobileHelp’s cellular device connects to a 24/7 call center via AT&T’s cellular service. In the event of an emergency, a button on the wearable pendant or in-home console can be pressed to immediately connect with a live operator. The operator assesses the situation and dispatches the appropriate response.Several MobileHelp packages offer medication reminders, which can be set up by users or their caregivers. These can be delivered through a call on the in-home console or through the wearable pendant, and are available with most subscription plans.It offers a free lockboxMobileHelp offers a well-thought-out product line and competitive pricing. Its cellular-based systems don’t require landlines and offer GPS tracking, which can be valuable for seniors who spend a lot of time at home or live in areas with poor AT&T coverage. It also offers a free lockbox and the option to add MDLIVE telehealth for an additional $11 per month.The company’s devices offer automatic fall detection, which can be a life-saving feature. They also provide a cellular connection, which makes them popular among people who travel frequently. They also charge less for monthly cellular subscription fees than most medical alert companies.The company also offers a 30-day risk-free trial. However, this doesn’t include packaging for returning the equipment, and subscribers are responsible for return shipping costs. In addition, the company does not charge any upfront installation fees. This can be a big drawback for some seniors. One SafeWise staff member’s father-in-law used MobileHelp until his passing, and the family had to pay to ship back the equipment at that time.It offers a variety of plansMobileHelp offers a variety of plans for in-home and on-the-go protection. These include bundled systems with GPS technology, fall detection, and 24/7 monitoring. They are competitively priced and come with a free lockbox. Their devices work anywhere there is AT&T cellular service. Their customer service is helpful and responsive.The company does not require a long-term contract and offers flexible payments. Customers can choose to pay monthly, every three months, every six months, or annually. They can also opt for MobileHelp Connect Premium, which adds on equipment warranty coverage and discounts.All packages come with a free lockbox and include 24/7/365 emergency response. The company uses a third-party monitoring service called Rapid Response and employs UL-certified operators who speak multiple languages. They also partner with LanguageLine to provide interpretation services for more than 240 languages. Users can also opt for a telehealth service called MDLIVE, which allows them to talk to doctors via video conferencing and receive prescriptions.